ab111 Privacy Policy
At ab111, your privacy is a fundamental commitment, not a formality. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, how that data is used, who it may be shared with, how long it is retained, and what rights you hold with respect to your own information. We encourage you to read this document in full before using the ab111 platform.
All data transmitted between your device and ab111's servers is protected by industry-standard 256-bit SSL encryption. This ensures that your personal and financial information cannot be intercepted or read by any unauthorised third party during transmission.
ab111 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is collected solely to provide and improve our services, comply with legal obligations, and maintain a safe betting environment.
ab111 provides you with meaningful control over your personal data. You may request access to the data we hold about you, ask for corrections to inaccurate records, request deletion of your data where applicable, or withdraw consent for certain processing activities at any time.
ab111 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse platform performance. We clearly explain what each category of cookie does and how you can manage your preferences from your browser settings.
Identity documents submitted for KYC verification (National ID, passport, proof of address) are stored on encrypted servers, accessible only by authorised compliance personnel. Documents are retained for the minimum period required by applicable anti-money laundering regulations.
If you have consented to receive promotional emails or SMS notifications from ab111, you may withdraw that consent at any time. Simply contact our support team at [email protected] or use the unsubscribe link in any marketing communication you receive from us.
Data We Collect
ab111 collects personal data from you through a variety of interactions — when you register an account, make a deposit or withdrawal, use the platform to place bets, contact customer support, or simply browse the website. Below is a detailed breakdown of the categories of data we collect and the specific data points within each category.
| Category | Data Points Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National ID number, passport number | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, bank account details, transaction history | Deposit & withdrawal |
| Technical Data | IP address, device type, operating system, browser type and version, time zone | Automatic collection on each visit |
| Usage Data | Pages visited, games played, bet amounts, session duration, click patterns | Automatic collection during platform use |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | When you contact support |
| Marketing Preferences | Consent status for email, SMS, and push notification marketing | Registration & preference updates |
1.1 Data You Provide Directly
The majority of personal data ab111 holds about you is information you have provided directly during the registration process, KYC verification, or in the course of contacting our support team. This includes your name, contact details, identity documents, and payment method information. You are not obligated to provide this information, but without it we are unable to create and maintain a player account for you or process financial transactions.
1.2 Data Collected Automatically
When you visit ab111.club, our servers automatically record certain technical information about your device and browsing session. This includes your IP address, the type and version of your web browser, your operating system, referring URLs, the pages you visit on our platform, and the time and duration of each visit. This data is collected using server logs and tracking technologies described further in the Cookies section of this policy.
How We Use Your Data
ab111 processes your personal data only where we have a lawful basis for doing so. The primary lawful bases we rely on are: performance of the contract between you and ab111 (i.e., providing the betting and casino services you have signed up for); compliance with our legal obligations; our legitimate interests in operating a safe and sustainable platform; and, where applicable, your consent.
2.1 Service Delivery
The core purpose for which we process your data is to provide the ab111 platform services you have requested. This includes creating and managing your account, processing deposits and withdrawals via bKash, Nagad, Rocket, and other accepted payment methods, enabling you to place bets and play games, crediting bonuses and promotions to your account, and providing customer support when you need assistance.
2.2 Identity Verification and Fraud Prevention
ab111 is required to verify the identity of all players prior to processing withdrawals and in certain other circumstances. We use your identity and financial data to conduct KYC checks, detect and prevent fraudulent activity, identify and block accounts associated with money laundering, and ensure compliance with our anti-money laundering obligations. Processing for these purposes is a legal obligation and cannot be opted out of while maintaining an active ab111 account.
2.3 Responsible Gaming
ab111 uses your usage data and betting history to identify patterns that may indicate problem gambling behaviour. Where our responsible gaming monitoring systems flag a concern, a member of our player safety team may reach out to check in with you, or certain account restrictions may be applied automatically. This processing is carried out in your interest and is a fundamental part of ab111's commitment to responsible gaming.
2.4 Platform Improvement and Analytics
We analyse aggregated and anonymised usage data to understand how players interact with the ab111 platform, which games are most popular, where users encounter difficulties, and how our user interface can be improved. This analytics processing uses data in a form that does not identify individual players wherever possible.
2.5 Marketing Communications
If you have given your consent, ab111 may send you promotional communications by email or SMS, including information about new games, seasonal promotions, bonus offers, and platform updates. You may withdraw your consent to receive marketing communications at any time without affecting your ability to use the platform. To opt out, contact [email protected] or use the unsubscribe mechanism in any marketing message.
Legal Basis Summary: Contract performance covers account management, deposits, withdrawals, and game play. Legal obligation covers KYC, AML compliance, and age verification. Legitimate interests covers fraud prevention, platform security, and analytics. Consent covers marketing communications and optional cookies.
Data Sharing & Third Parties
ab111 does not sell your personal data to third parties. However, in the course of operating the platform, we share certain data with trusted third-party service providers and, where legally required, with regulatory or law enforcement authorities. All third parties with whom we share personal data are contractually required to handle that data securely and to use it only for the specific purposes we have authorised.
3.1 Payment Service Providers
To process your deposits and withdrawals, ab111 shares necessary financial information with payment service providers including bKash, Nagad, Rocket, Upay, and our partner banking institutions such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These providers receive only the data required to execute your transaction and are bound by their own privacy and security obligations.
3.2 Game Software Providers
Games on the ab111 platform are powered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, technical session data (such as your player session token, bet amounts, and game results) is transmitted to the game provider's systems to enable the game to function. This data is used solely for game delivery and fairness auditing purposes.
3.3 Identity Verification Services
ab111 may use third-party KYC verification services to assist in confirming the identity of players. These providers receive the identity documents and personal data you submit for verification purposes. They are required to process this data solely for identity verification and to retain it in accordance with applicable legal requirements.
3.4 Legal and Regulatory Disclosure
ab111 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities in Bangladesh or other applicable jurisdictions in response to a lawful request, court order, or legal obligation. We will always seek to limit such disclosures to the minimum data necessary and, where legally permissible, will notify you of any such disclosure.
3.5 Business Transfers
In the event that ab111 undergoes a business restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity. In such circumstances, ab111 will take reasonable steps to ensure that the successor entity honours the commitments made in this Privacy Policy with respect to your data.
Cookies & Tracking Technologies
ab111 uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage — to ensure the platform operates correctly, to remember your preferences, and to understand how users navigate the site. This section explains the types of cookies we use and how you can manage them.
4.1 Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Enable core platform functions such as login sessions, account security, and payment processing | No — required for the platform to function |
| Functional | Remember your language preferences, game settings, and display preferences | Yes — disabling may reduce personalisation |
| Analytics | Measure page views, session duration, and user flow to improve the platform | Yes — via browser settings |
| Marketing | Track engagement with promotional content and enable targeted offers | Yes — requires your consent |
4.2 Managing Your Cookie Preferences
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, block, or delete cookies stored by websites you visit. Please note that disabling strictly necessary cookies will impair or prevent your ability to use the ab111 platform, as these cookies are required for authentication and security purposes.
To manage cookies in the most commonly used browsers, navigate to the privacy or security settings section of your browser. Instructions vary by browser version; consult your browser's official help documentation for the most current guidance.
Data Retention
ab111 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply to different categories of data reflect the nature of the data and the legal obligations associated with it.
5.1 Active Account Data
While your ab111 account remains active, we retain all data associated with that account, including your registration information, transaction history, game play records, and communications. This data is required to provide the services you have contracted for and to fulfil our compliance obligations.
5.2 Post-Closure Retention
Upon the closure of your ab111 account — whether at your request or due to a breach of our Terms & Conditions — we retain your personal data for a minimum period following closure. Identity and financial records are retained for at least five years after account closure in order to meet our anti-money laundering obligations and to enable us to respond to any legal claims or regulatory enquiries that may arise during that period.
5.3 Marketing Data
If you have withdrawn consent for marketing communications, we will retain a record of your opt-out preference indefinitely to ensure that we do not inadvertently contact you again in the future. Your substantive personal data will be deleted or anonymised in line with the retention schedule described above.
5.4 Anonymisation
Where personal data is no longer required for any legitimate purpose and the applicable retention period has expired, ab111 will either securely delete the data or anonymise it so that it can no longer be linked to any individual. Anonymised data may be retained indefinitely for aggregate analytical and statistical purposes.
Deletion Requests: If you wish to request the deletion of your personal data ahead of the standard retention period, you may submit a request to [email protected]. Please note that we may be unable to fulfil deletion requests where retention is required by law, such as records subject to AML obligations.
Your Privacy Rights
ab111 is committed to respecting and upholding your rights with respect to your personal data. Depending on the applicable law, you may have some or all of the following rights. To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all valid requests within 30 days.
6.1 Right of Access
You have the right to request a copy of the personal data that ab111 holds about you. Upon a valid access request, we will provide you with a summary of the data we hold, the purposes for which it is processed, and the categories of third parties with whom it has been shared.
6.2 Right to Rectification
If any personal data ab111 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update certain information directly through your account settings or by contacting our support team. We will process rectification requests promptly and without undue delay.
6.3 Right to Erasure
Subject to our legal retention obligations (particularly those relating to AML compliance), you have the right to request that ab111 delete the personal data we hold about you. We will honour erasure requests where we have no continuing legal basis to retain the data, and will confirm once the deletion has been completed.
6.4 Right to Restrict Processing
In certain circumstances, such as where you contest the accuracy of data we hold or have objected to our processing of it, you may request that we restrict the processing of your personal data to storage only, pending resolution of the relevant issue.
6.5 Right to Withdraw Consent
Where ab111's processing of your data is based on your consent — such as for marketing communications or optional analytics cookies — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
6.6 Right to Complain
If you are not satisfied with how ab111 has handled your personal data or responded to a rights request, you have the right to raise a complaint. We encourage you to contact us directly in the first instance so that we have an opportunity to resolve the matter. You may also raise a complaint with the appropriate data protection authority in your jurisdiction.
Data Security Measures
ab111 takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. The following measures form part of ab111's information security framework.
7.1 Encryption
All data transmitted between your device and ab111's servers is encrypted using 256-bit SSL/TLS protocols. Sensitive data at rest — including identity documents, financial records, and password hashes — is stored in encrypted form. Passwords are never stored in plain text; they are hashed using modern cryptographic algorithms.
7.2 Access Controls
Access to personal data within ab111's internal systems is restricted on a strict need-to-know basis. Employees who require access to player data to perform their job functions are granted the minimum level of access necessary. All internal access is logged and subject to regular audit review.
7.3 Two-Factor Authentication
ab111 offers two-factor authentication (2FA) for player accounts and requires 2FA for all internal staff accounts. Enabling 2FA on your ab111 account is strongly recommended as an additional safeguard against unauthorised access, particularly from shared or public devices.
7.4 Security Monitoring
ab111's systems are subject to continuous security monitoring. Our security team monitors for suspicious login attempts, unusual transaction patterns, and other indicators of account compromise or fraudulent activity. In the event that a security incident is detected that affects your personal data, ab111 will notify you promptly in accordance with applicable legal requirements.
Changes to This Policy
ab111 reserves the right to update or amend this Privacy Policy at any time. Changes may be made in response to new legal requirements, changes in our business practices, or improvements to our data handling processes. The date of the most recent revision is always displayed at the top of this document.
8.1 Notification of Changes
Where changes to this Privacy Policy are material — meaning they significantly affect how we use your data or the rights available to you — ab111 will provide advance notice to registered players by email or via a prominent notice on the platform. We encourage you to review this policy periodically to remain informed about how ab111 protects your data.
8.2 Continued Use
Your continued use of the ab111 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any amendment to this policy, you should cease using the platform and may request the closure of your account by contacting [email protected].
8.3 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ab111 handles your personal data, please do not hesitate to reach out to our support team. We are available 24 hours a day, 7 days a week, and will respond to all privacy-related enquiries within one business day.
Email: [email protected]
Our support team handles all correspondence in English and Bengali and is experienced in assisting players with data access requests, consent withdrawals, and account-related privacy matters.
Governing Law: This Privacy Policy is governed by and construed in accordance with applicable law. Any dispute arising in connection with this policy that cannot be resolved through direct communication with ab111 shall be subject to the jurisdiction determined in accordance with the ab111 Terms & Conditions.
Your Data is Safe — Now Enjoy the Platform
ab111 is built on a foundation of trust, transparency, and player security. With your privacy protected and your rights clearly defined, you can focus on what matters — enjoying cricket betting, live casino, slots, and more. All services available via bKash, Nagad, and Rocket for players aged 18 and above.
18+ only. Please gamble responsibly. All data handled in accordance with this Privacy Policy.